If this is an emergency, please contact us immediately at 636.528.9502.
Prior to submitting a maintenance request form, please review the below list of quick fix alternatives for everyday problems. Some household issues can be resolved on your own, without involving the experts! If issue persists, please submit a maintenance request form.
- NO POWER TO PLUGS OR SWITCHES. Flip the effected breaker all the way off inside the breaker box, wait a few minutes and flip it back on. In addition, there are GFI’s throughout the home. Hit the reset button on all the GFI’s.
- SMOKE DETECTOR WON’T WORK/CONSTANT BEEPING. Monthly, check and replace batteries.
- GARBAGE DISPOSAL WON’T WORK. Safely check the inside of the disposal making sure it’s clear of any debris. Use allen wrench to rotate motor to dislodge obstruction. Press the reset button on the bottom of the disposal (inside the cabinet).
- TOILET/SINK CLOGGED. For toilets, try using a plunger to clear the block. For sinks, remove as much hair as you can from the drain using needle nose pliers.
- FAUCET OR TIOLET LEAKS. Turn off water fixture under sink, toilet at valve and notify maintenance. (Cut offs may be located in a Pex panel- look for white panel, cover is easily removed by lifting slightly and pulling out.)
- REFRIDGERATOR TOO WARM OR TOO COLD. Check thermostat, set correctly. Check front/back grills to ensure they are clean/not blocked.
- GARAGE DOOR NOT CLOSING ALL THE WAY. This is typically due to the sensors being bumped. Make sure they are aligned. Check if there’s anything blocking the eye of the sensors.
- GARAGE DOOR REMOTE NOT WORKING. Change battery. Still not working then reset all remotes using the button on the opener. Instructions will be on the opener.
- ICE MAKER NOT WORKING. Check the waterline in the back of the refrigerator. Make sure the tubing is connected and isn’t kinked. Look in the ice dispenser passage to make sure there isn’t a buildup of ice.
- DOOR LOCK DIFFICULT TO OPEN. Use graphite spray into the door lock.
- LIGHT NOT WORKING. Replace light bulb; reset breaker.
- DRYER NOT WORKING. Check the dryer vent located inside the dryer. Make sure all lint is cleared. Check the duct behind the dryer. Make sure it isn’t kinked; it’s clear of blockage and is attached to the wall. Check outside vent clear of blockage.
- HEATER NOT WORKING. Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is pilot light lit? Breaker tripped?
- NO HOT WATER. Check thermostat on hot water tank. Is pilot light lit? Check breaker panel.
- HOT WATER “TOO HOT”. Check thermostat on hot water tank and turn down.
- SCREEN DOOR OR SLIDING DOOR DIFFICULT TO OPEN/CLOSERub an unlit candle (the wax) on the track.
- DISHWASHER WON’T DRAIN WATER. Remove any food or debris from the bottom of the dishwasher and clean the dishwasher’s float. You can prevent this problem in the future by rinsing dishes before you put them into the dishwasher. You should also use jet dry once a month. Doing so helps keep hard water from building up and clogging your dishwasher.
- NO AIR CONDITIONING. Check all circuit breakers. Clean and replace filter and test.
By requesting this work to be completed, the Tenant acknowledges that if the repair is found to be due to misuse or the repair is deemed to be a Tenant responsibility, the Tenant may be responsible for the cost of the repair, per the lease agreement.